Applies To
All Card Printer models
Overview
If your ribbon breaks, DO NOT throw it away. Even if the ribbon has torn and wrapped itself around the platen roller (main card drive roller located under the print head), you can continue to use that ribbon after repairing it.
Procedure
If you should encounter a ribbon break do the following:
By now, the printer's card path should be clear of cards and torn ribbon.
Value print ribbon example:
Performance print ribbon example:
Note: The correct starting point depends upon the ribbon you are using. Multicolor ribbons should advance until the yellow panel is just to the right of the print head when the ribbon stops advancing. KdO or KrO ribbons should advance so that the print head is in the middle of the clear panel. Monochrome ribbons should only advance about an inch after latching the print head with the power on.
Now that the ribbon is back together and properly synchronized, you can start printing again. Don't forget to select "Resume" if you had to pause the print queue.
If you continue to have problems with the ribbon breaking, please contact us.
We are located in Orange, California (Southern California) and strategically located to serve Los Angeles, Orange, Riverside and San Diego Counties.
This page last updated on 2/21/2024 11:15:16 PM